About our hotel
- What are the Check-in and Check-out times?
Check-in is from 14:00 and check-out is 11:00
For reservations made on sites other than our home page, the check-out time is 10:00 AM.
- The hotel is directly accessible from Namba station's Osaka Metoro (Exit 6), but what train car closest to that exit?
Take the front car from Umeda direction and take the back car from Tennoji direction.The exit No.6 is connected to the hotel but there are stairs.Take No.5 to get the escalator. (The hotel is located at crossing the road)
- Is there parking?
Unfortunately,Our hotel does not have private parking space.Please use the nearby coin parking.For information regarding nearby coin parking,please e-mail us or contact front desk.
- For ordering room service, do we need to choose from a specific time?
Please order between the following times: Dinner orders are from 18:00 to 20:00 and breakfast orders are from 7:30 to 9:30. During busy hours, we unfortunately may not be able to cater to exact times. Thank you for your understanding.
- Is there a Onsen/Hot Spring in your hotel?
We are sorry but there is no Onsen/Hot spring in our hotel. All rooms have private bathrooms inside the room.
- We are traveling with young children. Would they be charged even if we share a bed?
・If children who are under 6years old→ can stay for free with sharing the bed.
※we allow one adult to one child for sharing the bed.
※If they need the bed even if under 6years old, it costs 4,500yen.
・If children who are over 7years old→ ask the room charge.
・Children who are over 13years old same rate as adults.
- If I arrive earlier than the check-in time, would it be possible to leave my luggage at the hotel?
Yes, we can keep your luggage even if you arrive early before check in and after check out too.
Please enjoy and have a fun time exploring Osaka.
- Is there a smoking room?
We are sorry that we don't have smoking rooms and area.
Also, the electric cigarettes are not allowed.
About the rooms
- What are the room facilities?
For all rooms, there is a TV, DVD Player, Bath tub, Toilet with washlet, Wifi, and hair dryer. We also have other various amenities. For items such as humidifiers and irons, please feel free to ask the front desk for assistance.
- Can I use the room's internet?
Yes. All rooms have wi-fi. The lobby also has free wifi.
- Do you have pajamas or yukata for children?
They are available but not for the guests who shares bed or futon without paying the extra fee.
※We apologize for it and thank you for your understanding.
Access- About touring Osaka
- Are there any tourist spots in walkable distance from the hotel?
We are located at central Minami Area(South). Just walkable distance from our hotel to famous tourist spots in minami like Dotonbori,Shinsaibashi,Namba Grand Kagetsu(Which is Yoshimoto Comedy Theater),Electric and pop culture Den Den Town in Nipponbashi.Please see and refer to tourist model course for more details.
- Please tell me how to get to your hotel from Kansai airport or Itami Airport.
・From Kansai international airport
Take NANKAI line from Kansai international airport to Namba.It takes about 45 - 50 min by train. ( about 40 min by Rapid express )
・From Itami airport
Take the limousine bus and it takes about 25min.